Select "About This Mac" on the Apple menu at the top left of the screen. The window that pops up has a line saying "macOS" followed by the name and number of the macOS version you are running.
This window also has a line saying "Processor" or "Chip" and will say either "Intel" or "Apple M1/M2/M3". You may need this information too.
Remember that dragging an application to the dock does not create a copy of it, it just creates a link. If you drag the application from the dmg to the dock and then trash the downloaded dmg file, then Transcribe! will disappear from the dock the next time the trash is emptied.
If you are updating from an earlier version of Transcribe! then you can delete the old version by dragging it from the Applications folder to the trash.
If you try to run Transcribe! from within the dmg then it will produce a warning message describing the problem. The best thing to do is to delete all copies of the dmg file and empty the trash. If the left column in Finder is showing "transcribe" then that is the dmg and you should eject it by clicking the little eject triangle alongside the name, before deleting it.
Note: we have made some changes (for the better!) to the way keyboard shortcuts work. If you have created keyboard shortcuts of your own in a pre-9.25 Transcribe! version then you may need to update some of them by hand to get them working again. This is not difficult, please see the 9.25 release notes for details.
The version of Transcribe! for macOS 11 & 12 (below) mostly works on Ventura but videos don't, which is why we need this new version. It is only for Ventura & Sonoma, it won't run on earlier macOS versions.
If you have an old version of GStreamer that was installed separately for use with a previous version of Transcribe! then Transcribe! will warn you about it when it launches. This can sometimes cause problems so it's best to delete it. On Finder's "Go" menu select "Go to Folder..." and type "/Library/Frameworks" (without the quotes) and press <enter>. You will see the old GStreamer.framework there in the Frameworks folder. Drag it to the Trash. This will require you to enter your password - any change to system folders requires your password.
A very small number of people are finding that the Intel version won't launch (I have a total of four reports so far!). If this happens to you then please see the FAQ query here.
WARNING about foot pedals with OS 12 Monterey : If you find that a context menu pops up when you press the pedal then please see the FAQ query here
With this version of Transcribe! you may also want to download GStreamer,
mainly if you want to handle video.
Note that if you have already installed GStreamer then you don't need to install it again when you update Transcribe!
Click here for information about GStreamer.